Price war in the convenience sector looms in 2018

supermarket shoppingIt has been quite a busy year for food and grocery sectors in 2017, according to the digital media company GlobalData.

“We have seen mass consolidation, the continuation of supermarket diversification into new areas, and a change in consumer eating and spending habits. Although it is unlikely that we will see the same level of industry wide change in 2018 that we have seen over the past 12 months, we expect further change in the food retail market as the industry adapts to 2017’s changes and inflation continues through the year. We have made three predictions for the food & grocery sector for the coming year,” said GlobalData in a company statement.

With the consolidation of the wholesale convenience market, there will be an intensification of competition in the convenience market throughout 2018. Tesco-Booker will be able to bring prices down within convenience with its scale efficiencies and improved buying power. Just as what was seen from 2012-2016 with the discounter-led price war, as soon as one party moves to bring prices down, everyone moves. GlobalData said this will lead to margin erosion for convenience operators, and many independents will be pushed out of the market.

The consolidation of symbol groups, such as the Co-op-Nisa tie-up, will precipitate a homogenisation of convenience stores, as many move towards a ‘mini-supermarket’ type model. It’s also driven by the shift in consumer shopping habits – younger shoppers are increasingly using convenience stores for their weekly shops, with 25.3 per cent of 25 – 34 years olds using them for their main shop.

GlobalData said space expansion has been slowing since 2012, with the majority of space addition coming from the discounters. Input inflation will continue to pressure retailers through 2018, and as a result, the grocers will be searching for ways to diversify their stores in order to increase sales densities as much as possible. The big four will continue to seek opportunities to drive footfall and increase spend, but as many avenues have already been explored (Tesco’s less than successful ventures into food service with Harris & Hoole and Giraffe, for example), it is likely that developing company-owned space into non-grocery ventures and the sharing of leased space with other retailers will become the norm in supermarkets’ business models.

“However, 2018 is likely to see changes in the terms of leases as landlords have become more aware of supermarkets sharing space with other retailers and services, and thus generating a return which may not be acknowledged as turnover in lease agreements,” according to GlobalData.

The pre-crisis oligopoly of the big four which allowed 4 per cent margins to be maintained has now been fully dismantled, and as a result, margins have dropped significantly, causing concern for many food retail investors. With input inflation post-Brexit adding to these concerns, supermarkets have responded by implementing challenging cost savings and margin targets, all whilst saying that they will not be passing on the full effects of input inflation onto the consumer. While many input cost increases are being offset through staff cuts, supply chain efficiency improvements, and cost saving measures, the targets still look exceptionally challenging.

GlobalData said until now, many of the measures have improved the operation of the grocers, such as Morrisons moving to an automated ordering system rather than still being paper based. However, as the 2020 target date approaches, and many of the ‘easy wins’ have already been done, it is likely that in order to meet targets the grocers will have to start sacrificing. Whether that’s through the products that the grocers sell by reducing quality or shrinking products to keep costs down; or through spending less on the business by slowing refurbishment cycles or cutting staff numbers further; 2018 will be a telling year for seeing how grocers manage investors’ expectations of their businesses while trying to maintain footfall and enticing store environments and product offerings.

The company said one thing is for sure, 2018 won’t be an easy year for the grocers, and although the government has pledged to bring CPI down to the benchmark 2 per cent by the end of 2018, that still leaves 12 months to offset inflation, drive sales, and meet company targets. All of this will occur in a highly competitive market where opportunities to diversify are dwindling. Those supermarkets that do not prioritise the short term at the expense of long term operation will come out on top.

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