2018 Retailer Awards finalists announced

RETAILER_AWARDSInside Retail and Intermarketing Agency have announced the finalists for the fast approaching 2018 Retailer Awards.

Now in their third year, the awards continue to recognise Australian and New Zealand retailers that are excelling across different areas of their organisation.

Judging this year’s awards are a diverse mix of retail veterans, journalists and industry experts including Launa Inman, non-executive director at Commonwealth Bank and former Officeworks, Billabong and Target CEO; Peter Knock, former CEO of The Co-Op; Dr. Con Menictas, CEO, Analytics and Big Data Australia; Jo-Anne Hui-Miller, Editor, Inside Retail and Jamie Allan, chief executive partner, Intermarketing Agency.

“This year’s awards entrants bring hope to the Australian retail landscape as they strove to go above and beyond in terms of embracing innovation and technology, while creating new experiences for customers and offering simply good old customer service,” said Inside Retail Editor Hui-Miller.

This year’s awards ceremony will be held at Melbourne Pavillion on March 1, forming part of the festival of retail ideas.

Here are this year’s finalists:

Customer Excellence – Team of the Year

Adore Beauty
LUSH Fresh Handmade Cosmetics
L’Occitane Australia
Appliances Online

Customer Experience Innovation of the Year for Large Businesses >80 retail outlets

Soul Origin
L’Occitane Australia
LUSH Fresh Handmade Cosmetics
Super Retail Group – rebel

Customer Experience Innovation of the Year for Small or Medium Businesses

Build-A-Bear Workshop
Body Sculpting Clinics
Le Creuset
Prezzee Digital Gift Cards
Hunting for George

Corporate Social Responsibility Initiative of the Year Award

Country Road Group
Supre Foundation
Soul Origin
Patagonia Australia

Customer Technology Initiative of the Year Award

Appliances Online
City Beach
Prezzee Digital Gift Cards
Woolworths Rewards

In-Store Customer Experience of the Year Award

Winning Appliances
Australian Geographic
LUSH Fresh Handmade Cosmetics
Cue Clothing Co.

Innovative Store Design of the Year

The Kitchens
Winning Appliances
ALDI Australia

Omni Channel Initiative of the Year Award

EB Games Australia
Supercheap Auto
Catch Group
rebel – Project Choice
Cotton On Group

Online Customer Experience of the Year Award

Adore Beauty
Instrument Choice
Prezzee Digital Gift Cards
Appliances Online

Retail Supplier of the Year Award

Fung Omni
Sustainable Focus
Ghana Permaculture Institute (GPI)

Find out more about the Retailer Awards or visit this link to get your tickets. Visit this link to find out what else is on at Inside Retail Live. This story was first published in Inside Retail.


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