7-Eleven opens unstaffed store in Taipei

7-11 X-store7-Eleven has opened a second unstaffed X-Store in Taipei. Customers are identified through an electronic wallet card or facial recognition via a biometric system.

A smart robot welcomes the customer with a personalised audio message which is also displayed on a screen.

Image recognition technology can identify items purchased by a customer and calculate total price. Prices displayed on electronic tags on the shelves can be remotely updated.

President Chain Store, which runs the 7-Eleven chain in Taiwan, opened its first unstaffed store in January 2018 at its headquarters initially for use only by its employees. The second store in Taipei is open to the general public 24 hours a day.

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