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Retail innovations during COVID-19 that will change the industry as we know it

Shopping basket with fresh food and smartphone. Grocery supermarket, food and eats online buying and delivery concept. 3d illustration
In times of rapid change and crisis, many elements of our business are tested, our people, our processes, stakeholders and technology plans. During the COVID-19 pandemic, FMCG retailers have been affected in many different ways. They’ve had to transform some of their traditional operations rapidly across many layers, dealing with changed stock demands, in-store hygiene stations, social distancing policies and adjusting operations to facilitate remote working staff. Around the world, these reta
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