In times of rapid change and crisis, many elements of our business are tested, our people, our processes, stakeholders and technology plans. During the COVID-19 pandemic, FMCG retailers have been affected in many different ways. They’ve had to transform some of their traditional operations rapidly across many layers, dealing with changed stock demands, in-store hygiene stations, social distancing policies and adjusting operations to facilitate remote working staff. Around the world, these reta
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