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Coles launches 90-minute click-and-collect to 400 stores nationwide

Coles has launched the ability for customers to click-and-collect their shopping within 90 minutes of ordering across 400 of its supermarkets nationally.

And, due to the speed, ‘Click&Collect Rapid’ customers will be able to shop an extended range including items such as hot roast chicken, which aren’t available for regular online shopping.

“Coles Online continues to grow in popularity and we’re excited to launch this offer for customers who are looking for a convenient and affordable shopping experience,” said Coles Online’s head of network development and customer delivery James Geddes.

“The feedback from customers who used [Rapid] during our trial last year was overwhelmingly positive and it has proven particularly popular with customers who tend to have smaller baskets and shop more frequently as they can place their order during the day and collect it on the way home.”

Customers using the new initiative can order up to 40 items which amount to a minimum spend of $30, and will pay a flat $5 fee for the picking, packing and preparation to make the order ready for collection between 2.30 pm and 5 pm.

The offer excludes items such as liquor, sushi, wraps, sandwiches and deli platters.

The business recently announced its first quarter revenue grew 10.5 per cent to $9.6 billion, with strong growth in its online and digital offer – online sales grew 57 per cent during the period – largely due to the ongoing lockdown restrictions popping up around the country.

The supermarket said it will announce its first half results on Wednesday 17, February.

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