Australia’s biggest supermarket chain Woolworths Group sought to take control of data analytics firm Quantium by raising its stake in the company to 75 per cent from 47 per cent, signalling its increasing reliance on analytics to target and retain customers.
The company said on Tuesday it will increase its shareholding in Quantium for $223 million. The deal implies a valuation of $796 million for Quantium, nearly 20-times the value when it took a 50 per cent stake in 2013.
Woolworths, which benefited from Covid-19-induced stockpiling in 2020, had warned in February that sales growth would slow in the months ahead as travel restrictions eased and vaccinations increased.
“Advanced analytics is key to improving the experiences, ranges and services we provide to our customers and the support we provide to our teams and suppliers,” CEO Brad Banducci said.
“The way we gather data, interpret it, and protect it, is becoming ever more important,” he said.
A new business unit “Q-Retail” will be established to focus on advanced analytics for Woolworths, the company said.
Reporting by Arundhati Dutta in Bengaluru; editing by Uttaresh.V, of Reuters.