Supa IGA at Mt Cotton in Queensland has been named national retailer of the year in the annual IGA National Awards of Excellence.
The franchise grocery group presented 22 awards in a hybrid ceremony which featured simultaneous dinners in each state and the awards broadcasted to each venue from the Australian National Maritime Museum in Sydney.
Besides the awards, South Australian retailers from Penola Fresh IGA, Shane and Kerry McPherson, were inducted into the IGA Hall of Fame.
Scott Marshall, CEO at Metcash Food, said it was incredible to see how retailers continue to go above and beyond to provide standout offerings in their local communities in what has been a challenging year.
“Local grocers lie at the heart of the communities they work in and these awards are testament to the passion, resilience, hard work and commitment they have in delivering a unique shopping experience for their customers. Congratulations to all of the award winners, they are truly well-deserved.”
The judging criteria for the awards cover a variety of areas, including customer service, community pride, department excellence, brand values, merchandising and the store’s overall performance.
The full list of winners in the 2021 IGA National Awards of Excellence:
National Retailer of the Year: Supa IGA Mt Cotton, Qld
Supa IGA / Foodland IGA Store of the Year: Supa IGA Mt Cotton, Qld
IGA Store of the Year: White’s IGA Mt Coolum, Qld
IGA Xpress Store of the Year: Lovey’s IGA Xpress Hawks Nest, NSW/ACT
IGA Delicatessen Department of the Year: Ritchies Fine Food IGA Spit Junction, NSW/ACT
Supa IGA / Foodland IGA Delicatessen Department of the Year: Supa IGA Mt Cotton, Qld
IGA Meat Department of the Year: IGA St Leonards, Vic
Supa IGA / Foodland IGA Meat Department of the Year: Supa IGA Mt Cotton, Qld
IGA Bakery Department of the Year: Ritchies Fine Food IGA Spit Junction, NSW/ACT
Supa IGA / Foodland IGA Bakery Department of the Year: Supa IGA Mt Cotton, Qld
IGA Fresh Produce Department of the Year: Romeo’s Food Hall IGA St Leonards, NSW/ACT
Supa IGA / Foodland IGA Fresh Produce Department of the Year: Daly’s Supa IGA Portland, Vic
IGA Grocery & GM Department of the Year: Ritchies Fine Food IGA Spit Junction, NSW/ACT
Supa IGA / Foodland IGA Grocery & GM Department of the Year: Supa IGA Tully, Qld
IGA Dairy-Freezer Department of the Year: White’s IGA Mt Coolum, Qld
Supa IGA / Foodland IGA Dairy-Freezer Department of the Year: Supa IGA Mt Cotton, Qld
IGA Customer Service & Experience Award: White’s Supa IGA Bli Bli, Qld
Retail Transformation & Innovation Award: IGA Ningaloo Harvest, WA
IGA Xpress Small Format Store Innovation Award: IGA Xpress Bibra Lake, WA
IGA Xpress Fresh Award: Lovey’s IGA Xpress Hawks Nest, NSW/ACT
Community Award: Zuccoli IGA, SA/NT
Rising Star Award: Scott Britza, Parton’s IGA, WA