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Heather McIlvaine

Heather McIlvaine Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

Woolworths awards shares to more than 100,000 employees

The retailer is recognising its employees for their efforts during a year of unprecedented challenges.

Retail sees strongest rise in sales in March

Sector braces for ominous results for April onwards.

Groceries, liquor boost online retail sales in February

The increase in spending was driven by a surge in grocery sales as consumers stocked up on essentials.

Which shops can stay open in Australia?

Confusion surrounds the Federal and State Governments conflicting containment measures.

“More hands on deck”: Woolies invites ex-Qantas staff to apply for jobs

Uneven impact of coronavirus on display, as Woolies offers to hire some of 20,000 workers Qantas laid off.

Paid sick leave for casuals in the spotlight

Employees are torn between endangering their colleagues and customers and calling in sick and losing their wages or jobs...

Woolies-backed meal kit company hires data-driven marketer

Kate Whitney joins Marley Spoon from Pernod Ricard in the US.

Countdown to open second e-store in Christchurch

Supermarket chain building another dark store as online grocery shopping grows.

Biome expands amid sustainable retail boom

The online retailer has opened its first store outside Queensland.

Priceline launches click-and-collect in time for Christmas

Customers can buy online and pick-up in-store two hours later.

Fewer retailers expecting a merry Christmas: Deloitte

Retailers have adjusted their expectations after a patchy 2019.

Amazon Australia succumbs to buy now pay later surge

Amazon Australia now offers Zip’s buy now pay later option at checkout.

Liquorland’s NZ CEO talks business evolution and the journey online

Brendon Lawry shares why Liquorland was slower than others to join the online party.

“They will continue to pick up pace”: Amazon to open third warehouse in Perth

E-commerce giant to add third warehouse ahead of holiday trading.

David Jones opens first standalone food store in Melbourne

Retailer ups the ante on ‘fresh’ in a bid to take market share off the big two.

Retail tech startup strikes deal with Japanese supermarkets

The Kiwi company offers smart-cart technology for checkout-free stores.

Government publishes detailed guidance for Modern Slavery reporting

Australia is the first country to release detailed guidance to assist organisations with identifying and combating moder...

Aussie retailers donate $100 million of excess stock to charity organisation

L’Oreal Australia, Lush and Woolworths have collectively donated $100 million worth of new surplus stock to help familie...

Private equity firm takes majority stake in Adore Beauty

Quadrant Growth Fund has bought a 60 per cent stake in the online retailer.

Marley Spoon co-founder departs for pet food

Marley Spoon boss jumps ship to Real Pet Food Company.