Heather McIlvaine
Heather McIlvaine Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.
From the author
Woolworths awards shares to more than 100,000 employees
The retailer is recognising its employees for their efforts during a year of unprecedented challenges.
Jun 2, 2020
Retail sees strongest rise in sales in March
Sector braces for ominous results for April onwards.
May 7, 2020
Groceries, liquor boost online retail sales in February
The increase in spending was driven by a surge in grocery sales as consumers stocked up on essentials.
Apr 8, 2020
Which shops can stay open in Australia?
Confusion surrounds the Federal and State Governments conflicting containment measures.
Mar 23, 2020
“More hands on deck”: Woolies invites ex-Qantas staff to apply for jobs
Uneven impact of coronavirus on display, as Woolies offers to hire some of 20,000 workers Qantas laid off.
Mar 20, 2020
Paid sick leave for casuals in the spotlight
Employees are torn between endangering their colleagues and customers and calling in sick and losing their wages or jobs...
Mar 11, 2020
Woolies-backed meal kit company hires data-driven marketer
Kate Whitney joins Marley Spoon from Pernod Ricard in the US.
Jan 28, 2020
Countdown to open second e-store in Christchurch
Supermarket chain building another dark store as online grocery shopping grows.
Jan 22, 2020
Biome expands amid sustainable retail boom
The online retailer has opened its first store outside Queensland.
Dec 1, 2019
Priceline launches click-and-collect in time for Christmas
Customers can buy online and pick-up in-store two hours later.
Nov 27, 2019
Fewer retailers expecting a merry Christmas: Deloitte
Retailers have adjusted their expectations after a patchy 2019.
Nov 13, 2019
Amazon Australia succumbs to buy now pay later surge
Amazon Australia now offers Zip’s buy now pay later option at checkout.
Nov 7, 2019
Liquorland’s NZ CEO talks business evolution and the journey online
Brendon Lawry shares why Liquorland was slower than others to join the online party.
Nov 4, 2019
“They will continue to pick up pace”: Amazon to open third warehouse in Perth
E-commerce giant to add third warehouse ahead of holiday trading.
Oct 29, 2019
David Jones opens first standalone food store in Melbourne
Retailer ups the ante on ‘fresh’ in a bid to take market share off the big two.
Oct 17, 2019
Retail tech startup strikes deal with Japanese supermarkets
The Kiwi company offers smart-cart technology for checkout-free stores.
Oct 16, 2019
Government publishes detailed guidance for Modern Slavery reporting
Australia is the first country to release detailed guidance to assist organisations with identifying and combating moder...
Sep 29, 2019
Aussie retailers donate $100 million of excess stock to charity organisation
L’Oreal Australia, Lush and Woolworths have collectively donated $100 million worth of new surplus stock to help familie...
Sep 25, 2019
Private equity firm takes majority stake in Adore Beauty
Quadrant Growth Fund has bought a 60 per cent stake in the online retailer.
Sep 17, 2019
Marley Spoon co-founder departs for pet food
Marley Spoon boss jumps ship to Real Pet Food Company.
Sep 12, 2019