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Heather McIlvaine

Heather McIlvaine Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

Making Christmas Eve a public holiday too costly, industry groups say

Proposal in Queensland highlights need for uniform approach to public holidays.

Average petrol price in FY19 reached four-year high

ACCC to monitor prices “very closely” at Coles Express, Woolworths.

Coles claims former employee stole $1.9 million

The supermarket is suing the former team member over phoney invoices.

New fulfilment service targets online wine retailers

WineDepot can hold a wide range of inventory to help retailers meet the growing demand for same-day delivery.

“We will be slashing prices”: Aussies kick off Prime Day

Marketplace sellers settle in for 65-hour shopping event.

“We’re a bit behind”: More Aussie retailers need to offer click and collect

Many businesses still haven’t bridged the gap between online and offline.

Vinomofo looks beyond bulk orders

Online wine retailer lowers the barrier to entry with ‘welcome kit’.

Nespresso ramps up subscription offering

Coffee company launches world-first service in Australia.

Coles rolls out bulk sizes in value push

Bulk products are up to 63 per cent off the per unit price of standard sizes.

Industry body calls for vaping to be legalised

Vaping is a public health priority and should be legalised, ARA says.

Retail sales rise at slower rate in March

Sales growth driven by price increases, rather than volume, analyst says.

Pallet movements suggest slower growth in June quarter

Retailers expecting tough first half, but relief may be on the horizon.

Shoppers warming to Woolies: UBS

Consumer perception of Woolies improves across five key metrics.

Budget 2019: Tax breaks for small businesses and plans to plug skills gap

Promises of $158 billion in tax cuts for everyday Australians and $525 million to boost skills.

Chemist Warehouse reaches agreement with union, ending strike

DC workers will be paid up to 22.5 per cent more over the next four years.

Caltex putting digital foundations in place

Convenience company transforming with an eye to the digital future.

Low cost, better tech could lead to rise in counterfeit banknotes, RBA warns

Retailers among those most impacted by counterfeit banknotes.

Walmart withdraws from Google shopping service

Google loses one of the headline retail partners of its Shopping Actions program.

Woolies’ application for Christmas Day exemption rejected

Supermarket fails to meet “exceptional circumstances” requirement.