Heather McIlvaine
Heather McIlvaine Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.
From the author
Making Christmas Eve a public holiday too costly, industry groups say
Proposal in Queensland highlights need for uniform approach to public holidays.
Sep 8, 2019
Average petrol price in FY19 reached four-year high
ACCC to monitor prices “very closely” at Coles Express, Woolworths.
Aug 26, 2019
Coles claims former employee stole $1.9 million
The supermarket is suing the former team member over phoney invoices.
Aug 9, 2019
“It takes 21 days to change our habits”: Inside 7-Eleven’s free coffee initiative
Retailer wants more customers to bring reusable cups.
Aug 8, 2019
New fulfilment service targets online wine retailers
WineDepot can hold a wide range of inventory to help retailers meet the growing demand for same-day delivery.
Jul 18, 2019
“We will be slashing prices”: Aussies kick off Prime Day
Marketplace sellers settle in for 65-hour shopping event.
Jul 15, 2019
“We’re a bit behind”: More Aussie retailers need to offer click and collect
Many businesses still haven’t bridged the gap between online and offline.
Jul 10, 2019
Vinomofo looks beyond bulk orders
Online wine retailer lowers the barrier to entry with ‘welcome kit’.
Jun 23, 2019
Nespresso ramps up subscription offering
Coffee company launches world-first service in Australia.
May 27, 2019
Coles rolls out bulk sizes in value push
Bulk products are up to 63 per cent off the per unit price of standard sizes.
May 15, 2019
Industry body calls for vaping to be legalised
Vaping is a public health priority and should be legalised, ARA says.
May 15, 2019
Retail sales rise at slower rate in March
Sales growth driven by price increases, rather than volume, analyst says.
May 8, 2019
Pallet movements suggest slower growth in June quarter
Retailers expecting tough first half, but relief may be on the horizon.
May 6, 2019
Shoppers warming to Woolies: UBS
Consumer perception of Woolies improves across five key metrics.
Apr 11, 2019
Budget 2019: Tax breaks for small businesses and plans to plug skills gap
Promises of $158 billion in tax cuts for everyday Australians and $525 million to boost skills.
Apr 3, 2019
Chemist Warehouse reaches agreement with union, ending strike
DC workers will be paid up to 22.5 per cent more over the next four years.
Mar 29, 2019
Caltex putting digital foundations in place
Convenience company transforming with an eye to the digital future.
Mar 28, 2019
Low cost, better tech could lead to rise in counterfeit banknotes, RBA warns
Retailers among those most impacted by counterfeit banknotes.
Mar 26, 2019
Walmart withdraws from Google shopping service
Google loses one of the headline retail partners of its Shopping Actions program.
Jan 29, 2019
Woolies’ application for Christmas Day exemption rejected
Supermarket fails to meet “exceptional circumstances” requirement.
Dec 17, 2018