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Customer Archives

How Hey Bud’s partnership with Priceline is helping to reduce hemp stigma

Hemp based skincare brand Hey Bud on building a partnership with Priceline, reducing stigma and the brand's plans moving...

How FMCG brands can unlock direct-to-consumer relationships

The first step to unlocking direct-to-consumer relationships is to create a single source of truth about the customer.

How consumer spending has changed post-Covid – and what it means for retail

“Consumers are replicating the experiences that they couldn’t have under lockdown.”

Stop talking at consumers and start listening to them

Today’s brand marketer needs to be an expert in global privacy legislation, adeptly walk the privacy and personalisation...

Q&A: Creating nutritious, gourmet meals for diabetics

Diabetes Australia says every day 280 people develop diabetes. It’s the fastest-growing chronic condition in Australia. ...

Can Wesfarmers’ OnePass succeed where other membership programs failed?

OnePass signifies a large opportunity for the business – one that encourages customers to shop across its entire slate o...

What Rewe’s hybrid concept says about the future of checkout-free stores

Rewe is a popular supermarket chain in Germany, and it has debuted its second Pick & Go cashierless grocery store that e...

Unilever downbeat on Europe, China consumer sentiment

Shoppers around the world paid 12.5 per cent more for Unilever products in the quarter.

How Drakes is targeting a new generation of ‘climatarian’ shoppers

South Australian supermarket chain Drakes is working together with plant-based meat brand V2foods as it looks to positio...

Some businesses do well in uncertain times. Costco should be one of them

As the bulk chain looks to increase its store footprint, one industry observer reckons the brand is poised to do well in...

Intent Group joins Argon & Co ANZ

Argon & Co, the global management consultancy specialising in operations strategy and transformation, is delighted to an...

The changing face of Australian grocery shoppers

The latest Focus Insights 2022 Grocery Shopper Report again highlights the needs for suppliers and retailers alike to be...

Are you leaving value on the table?

How do I extract value from new channels while continuing to serve my core trade customer?

Change is the only constant for grocery shoppers

This time last year we were talking about the behavioural changes of grocery shoppers in response to the Covid-19 pandem...
Inside Retail & Focus Insights

The three ways grocery shopper behaviour is changing right now

“We know from studying human decision-making behaviour that many of our everyday choices become set, or habitual. Once a...
Grocery price hike: Aussies are buying less as price rises bite

Grocery price hike: Australians are buying less as rises bite

“People are buying fewer items to try and keep costs static,” said Megan Treston, MD at NielsenIQ, Pacific.

Rising inflation prompts ‘radical changes’ in how Australians spend

Of the 1005 Australians surveyed, 36 per cent of respondents believe rising costs will mean they will have less to spend...

Red Rooster adds EV charging to its menu

“This is an ideal step towards our ambition to ensure no person in metropolitan Australia will be more than 5km from a f...
Inside Retail & That Procurement Project

Say hello to profitability, goodbye to complexity: 5 great tips for brands

For many small and mid-size business owners, now is the time to review your operations and perhaps reconsider the way th...

ARA reveals plans for First Responders Day on June 30

ARA CEO Paul Zahra said first responders continue to go above and beyond to keep people and communities safe.