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Danny Lattouf

Danny Lattouf is chief strategy officer and partner at retail strategy agency, The General Store, where he has worked with retailers including Freedom, Rebel and Barbeques Galore. Contact: danny.lattouf@thegstore.com.au

From the author

It’s time for retailers to put the ‘serve’ back into self-serve

Unstaffed checkouts are said to be all about convenience, but Australian retailers could do much more to put the custome...