E-commerce
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Mars research reveals a new future for shopping and retail
Physical stores and digital shopping platforms are set to shift from transactions to discovery and experiences as AI automates more everyday purchases, according to research by Mars, Kantar and Synthesis.
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E-commerce Archives
Delivery is costing you more than you think
For FMCG suppliers, every delivery today is a referendum on your entire operation.
How Walmart turned delivery speed into its big advantage
Rapid delivery, AI personalisation and drone technology lifted e-commerce growth in the latest quarter.
Why click and collect is winning Australia’s fuel price crunch
Rising petrol and delivery costs are turning click and collect into retail’s most efficient fulfilment model.
Edible Blooms merges three sites to create Australia’s largest of its kind
More than 700 products will be sold, with each brand retaining its own storefront and identity.
How is Costco sustaining growth amid tariffs and expansion?
Strong membership renewals, digital growth and steady warehouse openings helped the retail giant deliver another robust ...
Woolworths AI agent rambles about its ‘mother’ revealing deep tech problems
Instead of sticking to groceries, recipes and basket suggestions, Olive reportedly produced strange, overly human-like r...
Job cuts, lapsed deals and Coles: What’s really going on at Ocado
Ocado is betting that new licensing deals and partners like Coles can finally vindicate its bold grocery vision.
Amazon partners with Harris Farm on grocery deal
Customers can now purchase fresh groceries through Amazon’s website for the first time.
Inside Amazon’s big bet on Harris Farm
The launch of the partnership shows how Amazon plans to win Australian households’ weekly shop over time.
DoorDash to deliver Aldi’s liquor range in NSW, Victoria
Starting January 21, shoppers in the two states can order Aldi’s beers, wines and spirits straight to their door.
Too Good To Go reports rapid growth following Aotearoa debut
Since its launch last year, the platform's partner network has expanded to 115 local businesses.
HelloFresh, Youfoodz to face court over misleading subscription plans
“Businesses using confusing and complicated subscription cancellation policies are a matter of significant public concer...
Amazon US is developing a one-hour in-store pickup service
The feature would allow shoppers to place a 'unified' order combining items from Amazon's online store and its physical ...
Woolworths joins DoorDash as Coles sides with Uber Eats
Supermarket rivals announce expanded services through online food-delivery partners.
Undercover inspectors probe same day alcohol deliveries
Inspections come after some couriers were seen not following regulations.