Software & systems
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Stronger currents, sharper thinking: Retail’s 2026 reality
“Whatever next? Is there any limit to the rough seas that businesses are having to currently navigate?!”
In a previous article from last year, I suggested that 2026 was not going to be easy for businesses, ...
Software & systems Archives
Do Woolworths shoppers want Google AI adding items to buy? We’ll soon find out
When AI starts making everyday decisions, we must ask whether consumers retain meaningful control over their choices.
Woolworths teams up with Google AI in ‘global game changer’
The service will become a "digital concierge" for consumers, Google claims.
When the AI wave crashes: What history, behaviour and markets tell us
The fingerprints are eerily familiar and leaders may be repeating the same mistakes.
Australian retailers race ahead with AI but risk aversion threatens momentum
A new report revealed that risk management hesitation is both a twin barrier and an opportunity now shaping AI’s future ...
The intelligence advantage in ANZ retail
There's now an opportunity for category teams to work smarter and unlock insights that were previously out of reach.
Foodstuffs SI vows to protect privacy as facial recognition trial begins
Foodstuffs executive says the trial aims to maintain a secure shopping environment.
Mondelez says generative AI tool will slash its marketing costs
Mondelez expects that the tool can make short TV ads that would be ready to air as soon as next year's holiday season.
Inside Amazon’s plan to hand its drivers smart glasses
Amazon is reimagining the “last 100 yards” of delivery with new smart glasses designed to keep drivers hands-free, safer...
Why Walmart’s partnership with OpenAI could transform retail
Experts discuss how the announcement from the big-box giant will take AI-driven purchases to the next level.
Shaping tomorrow’s food: Dr Sandra Cuthbert and FSANZ’s bold vision
“Innovation and technology are driving rapid change in the food sector, and our role is to ensure regulation keeps pace....
The future of FMCG logistics: Balancing speed, cost, and sustainability
Emerging digital freight platforms are becoming the backbone of this balancing act for both shippers and transport opera...
Cyber attack shuts down Asahi’s domestic production indefinitely
The company is still investigating whether all of its 30 production plants have stopped production.
How ice cream giant Magnum will use AI to revise, create products
Magnum plans to use AI to look at the calories in ice cream, make new plant-based products and help manage rising costs.
What the Woolworths-Endeavour tech split reveals about modern retail strategy
Inside the tech tangle behind the Woolworths-Endeavour divide.
Digital, AI and TikTok: Here’s what European retailers are investing in
We dive into the key takeaways from Europe’s leading e-commerce and omnichannel conference.