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Software & systems

Stronger currents, sharper thinking: Retail’s 2026 reality
This year is turning out to be even harder to do business.

Stronger currents, sharper thinking: Retail’s 2026 reality

“Whatever next? Is there any limit to the rough seas that businesses are having to currently navigate?!” In a previous article from last year, I suggested that 2026 was not going to be easy for businesses, ...
Why retailers can’t escape responsibility for AI chatbots
Woolworths AI agent rambles about its ‘mother’ revealing deep tech problems
Why grocery is becoming the next test case for agentic AI
CSIRO calls on farm and food industry innovators to hone their R&D skills

Software & systems Archives

shopping cart

Do Woolworths shoppers want Google AI adding items to buy? We’ll soon find out

When AI starts making everyday decisions, we must ask whether consumers retain meaningful control over their choices.
Woolworths Google Gemini

Woolworths teams up with Google AI in ‘global game changer’

The service will become a "digital concierge" for consumers, Google claims.
Melbourne's Block Arcade

When the AI wave crashes: What history, behaviour and markets tell us

The fingerprints are eerily familiar and leaders may be repeating the same mistakes.

Australian retailers race ahead with AI but risk aversion threatens momentum

A new report revealed that risk management hesitation is both a twin barrier and an opportunity now shaping AI’s future ...
Grocery aisle

The intelligence advantage in ANZ retail

There's now an opportunity for category teams to work smarter and unlock insights that were previously out of reach.
facial recognition system

Foodstuffs SI vows to protect privacy as facial recognition trial begins

Foodstuffs executive says the trial aims to maintain a secure shopping environment.
Mondelez International Oreo biscuits

Mondelez says generative AI tool will slash its marketing costs

Mondelez expects that the tool can make short TV ads that would be ready to air as soon as next year's holiday season.

Inside Amazon’s plan to hand its drivers smart glasses

Amazon is reimagining the “last 100 yards” of delivery with new smart glasses designed to keep drivers hands-free, safer...
A close-up of a phone screen zoomed in on Walmart’s digital application.

Why Walmart’s partnership with OpenAI could transform retail

Experts discuss how the announcement from the big-box giant will take AI-driven purchases to the next level.
Industrial worker technologist working in food factory

Shaping tomorrow’s food: Dr Sandra Cuthbert and FSANZ’s bold vision

“Innovation and technology are driving rapid change in the food sector, and our role is to ensure regulation keeps pace....
Truck driving on road

The future of FMCG logistics: Balancing speed, cost, and sustainability

Emerging digital freight platforms are becoming the backbone of this balancing act for both shippers and transport opera...
Asahi's new super dry draft canned beers at a convenience store

Cyber attack shuts down Asahi’s domestic production indefinitely

The company is still investigating whether all of its 30 production plants have stopped production.
AI, a keyboard, and robot hands are seen in this illustration.

How ice cream giant Magnum will use AI to revise, create products

Magnum plans to use AI to look at the calories in ice cream, make new plant-based products and help manage rising costs.
dan murphys

What the Woolworths-Endeavour tech split reveals about modern retail strategy

Inside the tech tangle behind the Woolworths-Endeavour divide.

Digital, AI and TikTok: Here’s what European retailers are investing in

We dive into the key takeaways from Europe’s leading e-commerce and omnichannel conference.