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Facing up: Choice reveals retailers scanning customer ‘faceprints’ on entry
Major Australian retailers use ‘invasive’ technologies to capture customers’ sensitive biometric data according to consumer rights group Choice.
Among the 25 retailers surveyed, Kmart, The Good Guys and Bun...
Data & analytics Archives
Revealed: The science behind Aldi’s Special Buys strategy
The incredible popularity of these promotions is no accident. They tap into powerful desires that can make a simple purc...
Opinion: How Aussie brands have shown disruptors how to adapt in a pandemic
Australian consumers say established brands such as Coles, Woolies, Bunnings and Officeworks have proven more responsive...
U Ask brings industry-standard research capacity to small FMCG players
Businesses conducting consumer research inevitably bump against corners of the market that are hard to reach. Taking a b...
Fresh food labelling: The new frontier for grocers
Bringing detailed nutritional labelling to raw foods like meat is the new frontier for the food sector.
Why pharmacies are tapping into personalisation
Apps and other digital approaches can benefit both pharmacy consumers and retailers.
How accurate weather predictions can boost retailer’s profits
MetraWeather provides businesses with evidence-based information for decision making on staffing, stock levels, energy c...
Opinion: Do we need smarter big box stores?
When done well, technology can make shopping experiences better, but when it comes to large-format stores that are known...
Kerry to build Queensland innovation centre
Kerry’s new development centre will bring an end-to-end food innovation cycle under one roof, reducing time to market fo...
Coles embraces AI for fresh produce management
This move from Coles is just the latest example of Australia’s grocery behemoths embracing a new, tech-enabled future of...
Woolworths takes controlling stake in data analytics firm for $223 million
The company said on Tuesday it will increase its shareholding in Quantium for A$223 million ($173.25 million).
Innovation, not price, will drive grocery giants’ growth, says IbisWorld
According to IbisWorld, online innovation will be the key point for grocery players to expand its market share.
Driven by data: The untapped digital advertising opportunity in grocery
Promotional expenditure accounts for a sizeable 20 per cent of costs in the grocery value chain.
Artisanal turn: the rise of cold brew and nitro coffees
Coffee has been the saving glory for many during the long months in lockdown and has served as the ultimate survival met...
Beyond the meat: What’s driving the next plant-based foods boom
To say plant-based foods are having a moment is an understatement. Green is now mainstream. What was once a niche diet f...
