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The end of the grocery list? How AI will learn to shop for the household
As artificial intelligence moves closer to making household purchasing decisions, EY research suggests consumers are willing to hand over more responsibility – but only when the technology understands their ne...
Customer Archives
The rules of growth are changing. Is your business ready?
The decisions businesses make today will be shaped by the forces already changing the market.
Why small brand moments make a big impression
From packaging jokes to playful shelf copy, overlooked retail touchpoints can create memorable brand experiences.
Zero-alcohol drinks are on the rise. What do young consumers think?
Even at this young age, young people recognised that zero-alcohol could not provide the same emotional crutch as alcohol...
From Maggi to Thums Up: How cheap packaged food took over India
Around 6 billion meals eaten in Indian households and on street corners every year are Maggi two-minute masala noodles.
Australians lured by discounts more than ever, but less loyal
The joint report argued that loyalty can still be earned.
How Australians rethink grocery shopping amid food inflation
“Food inflation doesn’t just change prices; it changes habits.”
The rise of ‘in-between’ shoppers is reshaping Australian grocery shelves
This ‘in-between market’ is already attracting multinational FMCG brands.
The grocery value equation is changing – and shrinkflation is testing trust
"Price still matters, but it's no longer the whole story," says Focus Insights CEO Deane Hubball.
How Nestlé is using next-gen tech to target GLP-1 consumers
The food giant is developing products to tackle the nutritional side effects of rapid weight loss.
Ice cream makers bet consumers still want treats, just healthier ones
"We still want to indulge, but do it with a little bit of a halo of a wellness play."
Social media is reshaping the way Australians discover and buy products
Australia's social commerce market is forecast to grow by around 20 per cent annually and reach approximately $12 billio...
How Chobani is rethinking food relief
Chobani on why feeding a nation takes more than food.
‘Food carries memory’: More people are craving nostalgic, comfort dishes
Four in 10 people actively seek out foods that remind them of childhood.
Shoppers have stopped listening to beauty influencers, research shows
The gap is even more pronounced when consumers are trying new products.
What happens when retailers turn values into strategy?
Political activism is reshaping retail as brands weigh customer loyalty against the commercial risks of taking a public ...
