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Customer Archives

Why personalised promotions and pricing are a huge opportunity for FMCG

Getting personal represents a huge opportunity for FMCG retailers and brands moving forward.

Almost three in four people are drinking less alcohol in APAC: GlobalData

A third are likely to replace them with products which claim to have a positive health impact.

Three key trends set to drive the global food and drinks market this year

This year will see the growth of F&B products for mental health and wellbeing, according to Mintel.

“Intolerable”: One in five retail workers have been coughed at this year

Of the 2,300 SDA members that completed the review, almost 88 per cent had been verbally abused in the last 12 months.

A disrupted Christmas and quieter New Year – but what of 2021?

More than half of consumers surveyed expect this year's festive season will be different - typically, quieter.

Dan Murphy’s introduces online queue tracking so customers can plan visits

Dan Murphy's customers can check online how long the queue is likely to be this Christmas before heading to stores.
Christmas trolley

Winning the battle of Christmas displays for jaded shoppers

Share of display, size and salience help cut through the clutter when supermarket shoppers are looking for Christmas ins...

Aldi launches anti food waste campaign for Christmas

Aldi is supporting children with cancer and people without food this Christmas season.

Driven by data: The untapped digital advertising opportunity in grocery

Promotional expenditure accounts for a sizeable 20 per cent of costs in the grocery value chain.

IGA poll shows Aussies plan to buy local this Christmas

Half of the Aussie grocery shoppers who participated in an IGA poll say they plan to buy local this Christmas, supportin...
Gen Z group eating

‘Feel-good food’ is now a social currency for Gen Z

Young Gen Zers aged 15 to 25 are actively looking for greater transparency on food and its origin, expecting brands to p...
How to understand shopper behaviour during a pandemic1

How to understand shopper behaviour during a pandemic

Understanding how shopper behaviour is changing through Covid-19 is vital, but capturing these shifts while staying ‘cov...
Delcado group shot for deep-etch

Eight years research by Delroy Orchards has delivered ‘damage-free’ avocados

A West Australian avocado grower has spent eight years developing a new supply chain system it says assures the fruit is...
Unhappy shoppers

Research finds big gap between shopper and retailer expectations

More than 70 per cent of Australian consumers believe they are usually better informed about products than the frontline...
Food technician

Survey finds 80 per cent of consumers lack confidence their food is safe to eat

Just two out of 10 consumers globally have total confidence that their food is safe to eat, according to new data.