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Paula Towers

From the author

Customer excellence series: Hero Condoms

Burgeoning company sees huge growth after launching in Woolworths.

Fizzy drinks losing their sparkle

Non-carbonated drinks are a rising force in the beverage industry.

Customer excellence focus: Naked Wines

Loyalty is key to success and a main driver of growth.

Customer excellence series: Fit Nutrition Fix

“The key to maintaining a transformative environment is to first create a culture that lives and breathes innovation.”

Supply chain solution for Casella

Casella Family Brands, of Yellow Tail fame, implements new supply chain management software.