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Heather McIlvaine

Heather McIlvaine Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

Three interesting ways brands are using TikTok

From tapping into subcultures to letting employees take the reins, here's how retailers are gaining a foothold on the vi...

‘Retailers are a key target’: Behind the rise of ransomware attacks

Experts warn the recent spate of ransomware attacks are just the beginning. And retailers may be particularly vulnerable...

Rob Scott: ‘Some of our locations may be suitable as vaccination points’

From turning stores into vaccination points to educating staff and customers, here’s how retailers plan to support the v...

‘Indecision is the hardest part’: Retailers react to Sydney lockdown 2.0

How Booktopia, Superdry, St Frock, BoozeBud and Beer Cartel are implementing lessons learnt in 2020.

BWX goes vegan: Beauty giant snaps up online eco startup Flora & Fauna

BWX plans to acquire Flora & Fauna for as much as $30.8 million amidst growing demand for vegan beauty and home products...

Demand for ‘essential’ products powers The Reject Shop into profit

Discount retail chain The Reject Shop has reported a $1.1 million profit in FY20 off the back of strong demand for every...

Woolworths takes stake in tech startup Longtail UX

Longtail UX, an Australian company that promises to increase the return on investment from online search and digital adv...

Kmart unveils new ‘K Hub’ format in former Target stores

Three former Target Country stores have already been converted. Dozens more will soon follow.

Woolies changes mask policy in response to rising case numbers

New guidance issued following the extension of mandatory masks to the entire state of Victoria.

Metcash enters binding agreement to acquire Total Tools

Wholesaler moves forward with acquisition of national tool retail franchise.

McDonald’s has started building its 1000th restaurant in Australia

The global fast food brand will open its first sustainable flagship in Australia later this year.

Flora & Fauna founder takes aim at plastic packaging

Flora & Fauna CEO Julie Mathers has launched a campaign to encourage businesses to stop using plastic satchels and bubbl...

Target now selling thousands of products on Catch

Wesfarmers takes another step towards integrating the two companies.

“A smart move”: Why Woolworths is expanding B2B offer

The supermarket is expected to launch a new online shopping site for business customers this year.

Inside T2’s new, sustainable HQ in Melbourne

Collaborative breakout spaces, environmentally-friendly design decisions and more at the T2 HQ in Collingwood.

Key reports point to recovery in consumer spending

The latest retail spending, foot traffic and consumer sentiment reports show signs of recovery in May.

Brands risk backlash over Black Lives Matter. Should they still speak out?

Brands including L'Oreal have come under fire for not living up to their messages of equality.

Amazon to open fourth Australian warehouse in Brisbane

The fulfilment centre will bring faster delivery to customers in Queensland.

Aussie brands praised and scrutinised after posting about Black Lives Matter

Ben & Jerry's, L'Oréal, Aesop and Lush are just some of the brands that have spoken out against racial inequality.