Heather McIlvaine
Heather McIlvaine Heather McIlvaine is features and premium editor - retail at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.
From the author
TikTok for good: Vinomofo co-founder launches app to drive social change
Good Empire aims to harness the positive aspects of social media to solve the big issues facing humanity.
Sep 9, 2021
Former L’Oréal Australia MD goes all in on natural skincare
Mark Tucker ran L’Oréal Australia for years. Now he's tapping into the clean beauty boom with the upcoming launch of hem...
Sep 7, 2021
Here’s why retailers are facing higher transport costs and shipping delays
Covid-19 is continuing to disrupt the global supply chain, and logistics experts warn that retailers need to get stock o...
Sep 3, 2021
From X-rated to celebrated: Why sex toys are going mainstream
Once relegated to shady shops by the train station, sex toys are starting to appear on the shelves of mainstream retaile...
Aug 18, 2021
Three interesting ways brands are using TikTok
From tapping into subcultures to letting employees take the reins, here's how retailers are gaining a foothold on the vi...
Jul 26, 2021
‘Retailers are a key target’: Behind the rise of ransomware attacks
Experts warn the recent spate of ransomware attacks are just the beginning. And retailers may be particularly vulnerable...
Jul 12, 2021
Rob Scott: ‘Some of our locations may be suitable as vaccination points’
From turning stores into vaccination points to educating staff and customers, here’s how retailers plan to support the v...
Jul 8, 2021
‘Indecision is the hardest part’: Retailers react to Sydney lockdown 2.0
How Booktopia, Superdry, St Frock, BoozeBud and Beer Cartel are implementing lessons learnt in 2020.
Jun 29, 2021
BWX goes vegan: Beauty giant snaps up online eco startup Flora & Fauna
BWX plans to acquire Flora & Fauna for as much as $30.8 million amidst growing demand for vegan beauty and home products...
May 18, 2021
Demand for ‘essential’ products powers The Reject Shop into profit
Discount retail chain The Reject Shop has reported a $1.1 million profit in FY20 off the back of strong demand for every...
Aug 19, 2020
Woolworths takes stake in tech startup Longtail UX
Longtail UX, an Australian company that promises to increase the return on investment from online search and digital adv...
Aug 14, 2020
Kmart unveils new ‘K Hub’ format in former Target stores
Three former Target Country stores have already been converted. Dozens more will soon follow.
Aug 10, 2020
Woolies changes mask policy in response to rising case numbers
New guidance issued following the extension of mandatory masks to the entire state of Victoria.
Jul 31, 2020
Metcash enters binding agreement to acquire Total Tools
Wholesaler moves forward with acquisition of national tool retail franchise.
Jul 28, 2020
McDonald’s has started building its 1000th restaurant in Australia
The global fast food brand will open its first sustainable flagship in Australia later this year.
Jul 24, 2020
Flora & Fauna founder takes aim at plastic packaging
Flora & Fauna CEO Julie Mathers has launched a campaign to encourage businesses to stop using plastic satchels and bubbl...
Jul 6, 2020
Target now selling thousands of products on Catch
Wesfarmers takes another step towards integrating the two companies.
Jul 6, 2020
“A smart move”: Why Woolworths is expanding B2B offer
The supermarket is expected to launch a new online shopping site for business customers this year.
Jul 2, 2020
Inside T2’s new, sustainable HQ in Melbourne
Collaborative breakout spaces, environmentally-friendly design decisions and more at the T2 HQ in Collingwood.
Jun 30, 2020
Metcash reports $14.9bn in revenue in FY20, leans into hardware with Total Tools acquisition
Metcash leans into hardware following COVID DIY boom.
Jun 22, 2020