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customer abuse

customer abuse Archives

New report details the pandemic pressures on retail’s workforce

More than half of retail and fast-food workers have seen job security and hours decrease throughout the pandemic, while ...

NRA, ABA call on government to step up on customer abuse ahead of Christmas

“It simply must end. Our members have had a gutful. No one deserves a serve of abuse," said NRA Boss Dominique Lamb.

How The Reject Shop staff are subject to abuse

Retailers, union and government grappling to deal with increasing levels of customer abuse towards frontline staff.

Supermarkets band together to call for better treatment of staff

In light of aggressive shopper behaviour, the statement asked Australians to treat their dedicated employees with courte...

Retailers pledge to end customer abuse of staff

Coles, Aldi and Woolworths join industry groups and government to create a safer environment for retail staff.