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Five brand building strategies to build a profitable relationship with consumers
You can't control everything, but you can control your customer relationship strategy.
Collaborative customer journey mapping for retail success
The rise of omni-channel has seen a parallel increase in co-created customer journey mapping to develop innovative strat...
Who wears the innovation trousers?
Mark Hobart looks at how to navigate the range review process and launch innovations that drive profitable growth.
Six retail models that will redefine shopping
TNS identifies six retail models that will redefine shopping over the next decade.