Amazon launches Uber-style delivery in Sydney and Melbourne


Amazon Australia is introducing its gig-worker delivery service, Amazon Flex, to Australia.

Based on a similar concept to Uber Eats, the platform allows individuals to work via an app as independent contractors to deliver Amazon goods to customers in four-hour blocks.

The service launched on Wednesday in Sydney and Melbourne and will supplement the company’s existing delivery network, which includes Australia Post and couriers Toll, Fastway and Ceva.

“Amazon Flex puts delivery partners in the driver’s seat, enabling them to earn extra money with the flexibility to choose their own schedule,” Craig Fuller, Director of Operations, Amazon Australia. 

“We are always looking at new ways to deliver convenience to customers. As customer demand and delivery needs continue to grow in Australia, Amazon Flex gives us the agility to supplement the work we do with our existing carrier partners so we can speed up delivery times and respond to peaks in demand.”

Workers can see how much they will be paid for a block before they accept the job and can choose their own working hours.

Fuller told AAP that the Australian pay scale was “very competitive” and Amazon’s process for paying workers was very transparent.

Amazon Flex launched in the US in 2015 and Australia is the ninth country to get the platform. Flex is already operational in Canada, Japan, the United Kingdom, Singapore, Germany, Spain and India.

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