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Do Woolworths shoppers want Google AI adding items to buy? We’ll soon find out
Woolworths has announced a partnership with Google to incorporate agentic artificial intelligence into its 'Olive' chatbot, starting in Australia later this year.
Until now, Olive has largely answered quest...
Customer Archives
The Next Asian Wave: What it means for Aussie and NZ FMCG brands
Large Asian diaspora communities are setting new reference points for flavour, beauty formats and retail expectations.
Australian retailers race ahead with AI but risk aversion threatens momentum
A new report revealed that risk management hesitation is both a twin barrier and an opportunity now shaping AI’s future ...
Confident commercial conversations: How the KAM role is shifting rapidly
Today’s account managers are more category strategists than sales leads.
How Frisp is driving Australia’s ‘Better-for-you’ trend
Healthier Tastier Foods’ flagship brand Frisp has begun to broaden its scope well beyond its origins in freeze-dried fru...
Six generations, one shelf: Retailers turn to agile testing to decode shoppers
Gilding believes agile testing is the missing piece in helping retailers and suppliers navigate this complexity.
Treasury Wines shares slump as Penfolds seems to lose its lustre abroad
Penfolds sales in China have been weaker than expected due to changing consumption habits and a drop in large-scale banq...
From shock to pragmatism: How grocery shopper behaviour is changing
Nearly half of women and one-third of men say price increases have had a major impact on grocery shopping.
How the cost-of-living crisis is rewriting the rules of grocery shopping
“Almost half of all shoppers now rank “cheap price” as their top consideration when buying.”
Shelf management transformed by dividers and lighting
“An organised shelf is a selling shelf,” says Tony Hall, commercial director at HL Display Australia.
Australians resigned to reality at the checkout
Shoppers have become resigned to the new normal of high prices and are pragmatically reshaping how they shop.
Latest data suggests Australia is overcoming its sugar addiction
The number of adults drinking sugary drinks fell from 40.2 per cent in 2011–12 to 29.9 per cent in 2023.
Matcha sweeps global markets, but supply struggles to keep up
Analysts say the boom reflects a shift toward wellness.
Finder reveals weekly grocery spend rise, names top value supermarkets
Finder recommended planning meals and making ingredient lists to avoid overspending at supermarkets.
Micro-gifting in retail: How T2’s small gift sets build loyalty and connection
Why small surprises pack a big emotional punch.
Brands, retailers go to war over price rises, ‘sticker shock’ fears
Supermarkets are developing more own-brand alternatives to big-name brands to counter price hikes.
