retail Archives - Inside FMCG

David Jones opens first standalone food store in Melbourne

Retailer ups the ante on ‘fresh’ in a bid to take market share off the big two.

Orchestrating the collaboration imperative

SPONSORED: Advanced collaborative technology platforms create a North-Star vision that allows partners to collaborate more effectively.

Retailers pledge to end customer abuse of staff

Coles, Aldi and Woolworths join industry groups and government to create a safer environment for retail staff.

IGA TV campaign focuses on community connections

IGA ad campaign shows how independently-run stores support local communities and suppliers.

A loaf of bread and a packet of pills: how supermarket pharmacies could change the way we shop

The government is looking at how community pharmacy is delivered over the next five years.

Poll: Are rules made to be broken?

Is it OK for retail staff to bend the rules a little if it means keeping a customer happy?

Bending the rules in retail – exploring customer-oriented deviance

Employees who bend the rules a little to help customers tend to be more enthusiastic about their jobs, but beware of creeping self-interest.

Coles claims former employee stole $1.9 million

The supermarket is suing the former team member over phoney invoices.

Food and beverage companies struggle to win consumer trust

Supermarkets and convenience stores are among the high performers when it comes to winning consumer trust.

“Digital natives” most likely to shop in-store

New research reveals what retail execs get wrong about today’s customers.

Latest Poll

Is it too early to introduce the Christmas range in supermarkets?
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