retail Archives - Inside FMCG
Is it OK for retail staff to bend the rules a little if it means keeping a customer happy?
Employees who bend the rules a little to help customers tend to be more enthusiastic about their jobs, but beware of creeping self-interest.
The supermarket is suing the former team member over phoney invoices.
Supermarkets and convenience stores are among the high performers when it comes to winning consumer trust.
New research reveals what retail execs get wrong about today’s customers.
Harris Farm Markets is aiming to have at least one person with disability employed at each store.
The supermarket giant is working with international brands to bring better culture and diversity to stores.
Tim Mason talks data and questions the future of hypermarkets ahead of Kaufland’s expansion in Australia.
It has been suggested that uncertainty around elections causes shoppers to curtail their spending.
Owners of Pacific Epping Shopping Centre opposing store planned for the same area.